NB: C4 Coffee Co. and our courier company do not take responsibility for incorrectly addressed packages. Please include your postcode to ensure prompt delivery. If for any reason your delivery is determined undeliverable due to insufficient details (i.e bus name / apart no. / floor no. in a multi tenanted building) the item may be returned to us in which case there will be an additional shipping and handling cost to re ship the item.
Any freight forward or redirection of an item once dispatched is considered an additional charge by our couriers and any costs incurred by C4 Coffee will be on charged.
Please be careful to select Rural Delivery if this applies to your shipping address, if you select Urban and you live at a rural address, this may cause a delay in the delivery of your goods.
C4 Coffee use Courier Post to deliver our orders within New Zealand. They deliver to residential and commercial addresses, as well as most rural addresses.
All of our parcels are trackable and you should receive (check your spam box) an automated email with a tracking number once the package is ready for distribution from our warehouse.
Please note packages with a value greater then $50 (excluding shipping), will require a signature. We suggest you get your order delivered to a business address where you are confident someone will be able to sign for it.
We ship daily, Monday through Friday and most orders are shipped the same day if we receive your order by 12pm. If your order is placed on a Friday, all going well it will turn up on the next business day, being Monday, however this does depend on your location.
Please note we have a 20kg (Coffee) maximum for online orders.
Currently we send to Australia, USA, Canada and the UK via NZ Post. We have chosen two scales of service, economy which is expected to take - 3 - 10 working days and courier, 2 - 6 working days. The courier service is trackable and a signature is required, so do your best with getting it sent to somewhere where you will be, most likely work!
We ship daily, Monday through Friday and most orders are shipped the same day if we receive your order by 12pm NZST.
Please note we have a 5kg (Coffee) maximum for online orders.